Terms and conditions of use

General conditions of sale by ITALYHITECH

 
 

General conditions of contracts

All our services and deliveries, including suggestions and / or possible negotiations, will be provided on the basis of the general contract conditions.

Personal data security

The personal data of our visitors / buyers are used confidentially and governed by the laws in force on PRIVACY.

Intellectual Property Law

The italyhitech.it site was created by ITALYHITECH based in via Nino Oxilia 4 / a - Turin 10155 and owned by Alejandro Bonomo VAT 01657910053 CF BNMLDN94S25A479Y REA TO-1259751

The documentation, images, characters, drawings, graphics, music, software, menus, figures, logos, photographs and all other contents of the site, as well as all codes and format scripts are protected. by copyright and any other intellectual property right from: ITALYHITECH and other rights holders.

The material contained in the website is protected by copyright. The total or partial reproduction of www.italyhitech.it  and its contents in any way or form is prohibited without the express written consent of: ITALYHITECH.

Trademarks and domain names

ITALYHITECH is the exclusive and absolute owner of the logos and registered trademarks "ITALYHITECH" and www.italyhitech.it  and of any other distinctive sign that includes the word "ITALYHITECH", including the domain name www.italyhitech.it

All trademarks, registered trademarks or trademarks present on our. WEB site for marketing products are the exclusive property of their respective owners. They have the sole function of fully describing the product we offer and market, and are not used on our website to advertise.

It is not allowed and permitted to use the brands and distinctive signs present on italyhitech.com to take advantage of the reputation of these brands or in such a way as to harm them and their owners.

Prices

The prices shown alongside the shop items include VAT. 
All the necessary information about the shipping costs can be found under "Shipping Info".

Terms of payment

Payment is made only on the basis of the proposals made by the shop. Offsets between credits and debts towards the company are not allowed for any reason.

ITALYHITECH offers different types of payment for your purchases. 
We therefore ask you, at the time of purchase, to indicate via email in the order form a fixed or mobile telephone number or a valid e-mail address to which it is possible to trace you.

To speed up shipping it is important to notify us of the payment using the form you find on the site. Here are the payment methods available:

  • PayPal
  • Postepay
  • Bank transfer
  • Cash on delivery
  • Credit Cards (Visa, Mastercard, American Express)

ATTENTION: CASH SENT BY MAIL OR REGISTERED MAIL IS NOT ACCEPTED IN ANY WAY.

Retention of title

Until payment and / or credit has been made, the goods will remain the property of our company.

Guarantee

In case of reasonable complaints, the company will accept the defective goods as long as they are packaged as they were originally and unharmed, with the replacement of intact goods.

Right of withdrawal

In the event that the stipulation of a purchase contract takes place outside the business premises, the customer, in the event that he is a consumer and in compliance with the provisions of the Consumer Code, has the right, within a period of 10 working days from receipt of the goods, to exercise the right of withdrawal. This right consists in the right to return the purchased good to the seller and the consequent refund of the purchase price.

The right of withdrawal provides that the product is returned in compliance with the following conditions:

  • complete : the law applies to the product purchased in its entirety; it is therefore not possible to exercise partial withdrawal on part of the purchased product (eg accessories).
  • intact : the product must be returned with the original packaging, intact, therefore not opened or used, in compliance with resale as the returned product must be able to be put back on sale without the subsequent buyer being able to assume that it is not the first owner.

The right of withdrawal is absolutely not applicable to open products.

The right of withdrawal is exercised by sending, within the deadline set in 10 days , a written communication to the geographical address of the seller's registered office by registered letter with acknowledgment of receipt with complete indication of their data, of the order in question, as well as the product.

The customer must communicate the complete address or bank details to which he wishes to receive the refund , then the seller will communicate the return authorization number. The package with the goods to be returned must be sent by the customer within 3 days from the authorization of the practice , since after this deadline, the acceptance of the returned goods will be at the discretion of the company. 
After obtaining the return authorization number, the customer must carefully pack the materials in order to protect the original packaging of the products from any damage; attach and send the purchase receipt together with the goods, apply the address label and send - to

ITALYHITECH via Nino Oxilia 4 / a 10155 Turin (TO)

The products authorized for withdrawal travel at the expense, care and risk of the Customer .

In the absence of compliance with the above procedure (even one of the clauses) the definitive acceptance of the right of withdrawal for the returned goods is at the seller's discretion.

In the event that the procedure is carried out correctly, the seller will, according to the terms of the law, credit the customer with the amount paid within 30 working days of receipt of the goods, excluding shipping costs (where we mean: the transport costs incurred for the purchase of the goods and / or the costs incurred for returning the goods from the buyer to the seller).

Returns and Exchange of goods

In case of receipt of products that do not comply with the orders or are defective, the Customer must communicate it, as required by art. 132 of the Consumer Code, to Italyhitech within the term of 2 months from the discovery of the lack of conformity.

Subsequently, the customer will have to proceed with the creation of a return through his personal space on the website www.italyhitech.it , specifying if he wishes to replace the item or if he wishes to have a refund.

The seller will contact the courier who, compatibly with his availability, will collect the goods. Italyhitech reserves the right to verify the disputed non-conformity and in case of confirmation will arrange for the shipment of the replacement goods or the refund with re-credit on the card used by the customer for the purchase.

The use of the goods constitutes unreserved acceptance of the same and waiver of any claim.

Contacts for the return request
Email: info@italyhitech.com 

Tel.: 011 - 0566353 

Fax: 011 - 0375988 

Law in force

Relationships are governed by the law of the Italian republic. Jurisdiction in the city of Turin (Italy).

In the event that one of the contractual clauses is deemed invalid, the remaining contractual clauses will still be valid. The parties undertake to decide on a new regulation, as close as possible to the clauses deemed void.

Turin 21/11/2010